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This is the "Issuing, Renewing & Returning" page of the "Using the library" guide.
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Last Updated: Sep 18, 2017 URL: http://libguides.ucl.ac.uk/using-the-library Print Guide RSS Updates

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Issuing Books

SSEES Library Help DeskAll current UCL students, UCL staff and external users with borrowing rights may borrow books from SSEES Library. To borrow books you can either use a self-issue machine or take your books to the Help Desk located on the Ground Floor. Your UCL card is also your library card. The self-service machines are located on the Ground Floor and the First Floor of the Library. In addition to your UCL card, you will need your four-digit PIN to borrow books at the machines.


Standard loan books are available for three weeks. If books are on a reading list, they are often limited to 3-day or 7-day loan to make sure everyone on a course gets a chance to use them.

Please note that reference material, journals and newspapers cannot be borrowed.

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How many books can I borrow?

UCL undergraduates and Master's students may borrow up to 15 books at a time. UCL MPhil and PhD students can have up to 25 books on their account. UCL PhD students who are writing up can borrow 10 books. UCL staff can borrow up to 40 items at a time. External users with a borrower's card can borrow either three or five standard loan books depending on their status.

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Returning Books

There are a number of ways to return your library books. You can use the self-service machine on the Ground Floor of the Library or you can hand your books to a member of staff at the Help Desk. Alternatively there is a book return point just outside of the Library entrance, next to the SSEES lift.

Please note that you must return your books to the Library that you borrowed them from. We do not accept books from other UCL libraries.

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Renewing Books

You can renew your loans at the Help Desk or at one of the self-service machines in the Library. There is no need to bring your books to the Library. You can also renew books online by signing into your account on Explore (see image) using the barcode number on the back of your UCL card and your PIN. (Ask at the Help Desk if you do not know what your PIN is.) Choose My Account and you will be given the option to renew your loans. If you are having trouble renewing an item, ask at the Help Desk or call 020 7679 8701 (internal: 28701) for assistance. Books requested by other borrowers cannot be renewed. There is no limit to the number of times you can borrow or renew a book, provided it is not requested by another user.

My Account on Explore

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Requesting books that are on loan

If all copies of the book you need are on loan you can request a copy via Explore. The reader who has the book will be asked to return it to the Library, although if they have only just borrowed it they will be allowed to keep it for a few days. You will be notified by email when the book has been returned to the Library. It will be held at the Help Desk for you for up to one week.

Please be aware that any book you borrow may be requested, so it is important that you check your UCL email account regularly for recall notices. (External users should check the email address they provided us with.) The loan period for a standard loan item may be shortened if it is requested, and it is your responsibility to ensure that the book is returned by the new due date. You will be fined for books that are overdue.

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Requesting items from Stores

Not all library materials are kept on the open shelves. If an item on UCL Explore is designated as 'Local Stores' or 'Microfilm', it is held in an on-site store room. Such items need to be requested at the Library Help Desk.

Pamphlets and other Local Store items are usually available for loan. Rare books and microfilms are not available for loan and must be consulted in the Library.

Items that are marked 'Stores' need to be requested online via UCL Explore and can be collected from the Library Help Desk the next working day in the afternoon. To request an item from Stores you must click the Store request link in the navigation bar at top of the Explore webpage (see image) and then complete a short online form..

Most Stores items are available for loan. External users with non-borrowing rights are also allowed to request items from Stores and consult the material in the Library.

Stores Request Link

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Inter-Library Loans

The Library is part of an international inter-library loan network, and UCL staff and students may request items which are not already held in any of the UCL libraries, and not easily available from any other nearby library to which UCL members have access. Full bibliographic details must be supplied, together with a copy of the source in the form found on Explore. Periodical articles usually arrive as photocopies which can be kept. Some material, especially reports and theses may be supplied as microfilm or microfiche. Some rare, valuable, or fragile items are lent on condition that they are used in the Library only. There is a £3 charge for each successful inter-library loan request. The inter-library loan service is not available to external members, who should apply through their own university, college or public library. If you require more information about the inter-library loan service, please speak to a member of staff in the Enquiries Office on the Ground Floor of the Library or email ill@ssees.ucl.ac.uk.

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Fines

It is important for all library users to be able to access the material they need. Therefore, we charge fines on overdue items to ensure that other users have a chance to use the material. The fines are as follows: 20p a day on standard loans, 30p a day for 7-day loans and 50p a day for 3-day loans. You will also be charged a replacement fee for any lost item.

To avoid fines:

  • Check your due dates and renew items 24/7 on your account via Explore.
  • Check your UCL email account regularly for library loan notices - you may be asked to return a book earlier than the original due date if it has been requested by another user. For external users, please check the email account you provided us.
  • Do not lend your card to somone else - you are responsible for the items on your account.

You can pay your fines by cash or cheque at the Help Desk or by card at the Main and Science Libraries.

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